My grandma just switched over from verizon internet to charter, only to find she has no connection. She's running vonage, and that works, so I know she's got internet.. but all it does is constantly try to aquire. The network address. I've done a few things to try and fix it, to no avail, but have found some strange things...
First, the ip is 0. I try to renew it through cmd, but it tels me the rpc server is unavailable.I've gone through services to find the dhcp client won't start because "the dependancy service does not exist or has been marked for deletion"
The service its talking about seems to be AFD, but its listed under device manager, though not services. I've tried loading it from a text file, as per some advice I found, bujt no change. I've tried uninstalling it, even deleting from system 32, but it just respawns. I tried reinstalling the network driver most recently, but no luck there, though still haven't restarted after that, though it didn't ask me to. I've doon a boot scan with avast but it didn't help. Power cycled countless times, even tried unhooking vonage and running it straight..
She's running xp pro sp3, any ideas? I've been at this for two days...