Lost Hotmail functionality...

[freelobotomy]

Hi All,
For about 3 weeks, I've been unable to actually view any email in my Hotmail account. I can log in and get to the Mail folder but my mouse cursor won't "change" as I roll over messages. I click to no avail, heh. I end up having to use the task manager to shut down IE since even trying to close the window doesn't work. I ran Trend Micro last night and it found 5 problems which I let it remove but I still have the same problem. AdAware & Spybot didn't find anything. Could you look this over and see if anything looks "fishy"?
Thanks


Logfile of HijackThis v1.98.2
Scan saved at 9:37:27 AM, on 12/4/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\MI948F~1\GAMECO~1\Common\SWTrayV4.exe
C:\PROGRA~1\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
E:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Synapse BHO - {33414365-E6C7-460d-880A-A163BD69E84D} - C:\WINDOWS\Downloaded Program Files\FujiFld.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P28 "EPSON Stylus CX3200 (Copy 1)" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O5 "LPT1:" /M "Stylus CX3200"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [SideWinderTrayV4] C:\PROGRA~1\MI948F~1\GAMECO~1\Common\SWTrayV4.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\Zone Labs\ZoneAlarm\zapro.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [\\JORDAN\EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P28 "\\JORDAN\EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1FBD11EF-1260-11D1-87A7-444553540001} (Synapse Medical Imaging Workstation) - http://wmdcvpnras/osd/synapseWorkstation.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 3530257621
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/softwar ... launch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {F88E6FA9-579E-4AE9-8DDA-C48BB36B0A32} (SynapseInstallHelper Class) - http://wmdcvpnras/osd/x86/win95/FujiInst.cab

[PCguy]

Your log file looks clean except for this:

O1 - Hosts: 64.91.255.87 www.dcsresearch.com

Also your AVG6 is going to end of life at the end of December. You may want to install AVG7.

Other then that I would try another browser to see if it works.

[lilpinkflower]

Also.. have you cleaned out your temp files?

Tools -> Internet Options -> Delete files

I guess you have.

Other than that ... have you tried accessing your hotmail accounts through another mail program? I use Incredimail for my Hotmail... very frowned upon.. but I like it and it does the job. I think Outlook Express can access Hotmail too.

lilpink x

[venney]

aaawww i feel sorry for him, just as they have increased the size limit and that.

Hope you fix it mate.

Venney

[freelobotomy]

Thank you all, I'll try a different way to access. BTW Lil, I have emptied all temp folders. Gonna try Incredimail.

[o0obrian0o0]

just a note if your using firefox as a browser check if u accidently blocked the address.

[lilpinkflower]

Also, I get strange messages sometimes now through Incredimail telling me it couldn't check my Hotmail as it is no longer a free service.. I have to pay Hotmail money supposedly... but then it will work fine the next time it checks... if Incredimail doesn't work try another mail program that checks Hotmail

lilpink x

[lilpinkflower]

I used to use this program alot. It's nothing fancy but it will let you read your Hotmail... hopefully !!



lilpink x

[Dave_Lethal]

Try making your homepage something other than msn.com, then uninstalling msn messanger. See if it works then...