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Can't get rid of this

Is your PC infected? Is it running slow? Just can't figure out what's making it sluggish? Here is the place to get some help.

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Postby Gecko » Wed Oct 18, 2006 12:46 pm

That's better :)

So how is it running now are the popups gone?
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Postby Quickshot55 » Thu Oct 19, 2006 12:37 am

I was just about to say, "yea it works fine" but then bam, same pop up that keeps bothering me. Driving me crazy now.
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Postby Gecko » Thu Oct 19, 2006 11:26 am

I do believe that your re-infection is coming from the below folder:
C:\Program Files\Common Files\{D4A8FC34-08A3-1033-0320-060317060001}

Reboot into safe mode and delete the contents of that folder and then delete the folder itself.
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Postby Quickshot55 » Mon Oct 23, 2006 12:02 am

I've been away for a little bit and finally got back to my computer and did what you said gecko. When i came back to my computer and turned it on, avg kept saying i have a virus.

C:\WINDOWS\system32\jkhfe.dll

I tried healing it, moving it to the vault, but it kept on poping up every 2 seconds. I restarted my computer and tried to delete it in safe mode, but it wouldn't let me. I'm hoping you can find the problem in this log file maybe?

Logfile of HijackThis v1.99.1
Scan saved at 5:58:49 PM, on 10/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Catman\Desktop\Stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1DAEFCB9-06C8-47c6-8F20-3FB54B244DAA} - C:\WINDOWS\system32\msurihol.dll (file missing)
O2 - BHO: (no name) - {746618C1-30BE-CF33-8B67-0B4BB2ED8BB8} - C:\WINDOWS\system32\lqgshug.dll
O2 - BHO: (no name) - {BC6AA194-62DA-477F-83A3-86099B2AA94B} - C:\WINDOWS\system32\jkhfe.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &VSToolBar - {821F87FF-8245-4972-9E28-732E92EC2F51} - C:\Program Files\VSToolbar\VSToolBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 7002905328
O20 - Winlogon Notify: jkhfe - C:\WINDOWS\system32\jkhfe.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: wingdm32 - wingdm32.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Actually it's gone now, I don't know where it went but it's not in the system32 folder anymore. Maybe AVG got rid of it?
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Postby Gecko » Mon Oct 23, 2006 11:18 am

Please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Please download exctract it but do to run it yet

You should not have any open windows when you are following the procedures below.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following:
(They may or may not be there)

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:

O2 - BHO: (no name) - {1DAEFCB9-06C8-47c6-8F20-3FB54B244DAA} - C:\WINDOWS\system32\msurihol.dll (file missing)
O2 - BHO: (no name) - {746618C1-30BE-CF33-8B67-0B4BB2ED8BB8} - C:\WINDOWS\system32\lqgshug.dll
O2 - BHO: (no name) - {BC6AA194-62DA-477F-83A3-86099B2AA94B} - C:\WINDOWS\system32\jkhfe.dll (file missing)
O3 - Toolbar: &VSToolBar - {821F87FF-8245-4972-9E28-732E92EC2F51} - C:\Program Files\VSToolbar\VSToolBar.dll
O20 - Winlogon Notify: jkhfe - C:\WINDOWS\system32\jkhfe.dll (file missing)
O20 - Winlogon Notify: wingdm32 - wingdm32.dll (file missing)


Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
VSToolbar

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' is enabled. Also make sure that Display the contents of System Folders' is checked. Remember to reset these when done.

Run KillBox and paste the below into the text box:
C:\WINDOWS\system32\lqgshug.dll

Now put a check next to 'Delete on reboot' click on the red X,, click no to reboot now.
Now do the same for each of the following files:
C:\Program Files\VSToolbar\VSToolBar.dll click yes to reboot now


After the reboot post a new HiJackThis log.
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Postby Quickshot55 » Mon Oct 23, 2006 4:32 pm

Everything seems to be working fine now

Logfile of HijackThis v1.99.1
Scan saved at 10:31:29 AM, on 10/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\Catman\Desktop\Stuff\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 7002905328
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
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Postby Gecko » Mon Oct 23, 2006 10:49 pm

Your log is clean :)
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