After you've finished fixing this problem I
strongly recommend that you visit the
and download the Critical Updates.
Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)
msocfg.exe
svchost.exe
Turn off System Restore. (Turn it back on after this is repaired and you've rebooted.)
(This would also include the “GoBack” Program if it is installed.)
Close all other open Windows and have HiJackThis Fix:
O4 - HKLM\..\Run: [System Process] C:\WINDOWS\svchost.exe /i
O4 - HKLM\..\Run: [QTSvc] C:\WINDOWS\msocfg.exe /i
O9 - Extra button: Kangaroo - {06A18DC1-FE86-11d3-B9AF-0000B4C32B4D} -
http://knowledge-assistant.com/webka/toolbar/tbie.asp (file missing)
Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)
C:\WINDOWS\
svchost.exe Only Delete the svchost.exe in the Windows Folder and not the System32 Folder.
C:\WINDOWS\
msocfg.exe
Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.
brad
Posted: Tue Jul 20, 2004 7:31 pm