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I.E 6 Keeps Crashing

PostPosted: Thu Aug 05, 2004 6:51 pm
by Torquay-Pete
Hello Brad, I have had I.E 6 shutting down about 50% of the time when I right click on files. i have ran ad-aware , spy-sweeper and Reg Mechanic and everything seems OK. GeekGirl ( Bless Her ) suggested that I do a Hijack this Log and post it for you, so here it is.
Hope you can help Pete
Logfile of HijackThis v1.98.1
Scan saved at 17:27:13, on 08/05/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\KlipFolio\KlipFolio.exe
C:\unzipped\AnyDVD 2.0.0.4 et CloneDVD 1.2.8.4 et ( Crack et Keygen ) Complet\CloneDVD et AnyDVD\AnyDVD 2.0.0.4\AnyDVD.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\INCRED~2\bin\IBMain.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/weather/5day.shtml?world=5003
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/devon
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IBBHO - {12BA043E-293E-4CE4-A8C7-8460934FE801} - C:\Program Files\IncrediBar\bin\IBBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: IncrediBar - {D8073790-84C7-4602-BF77-C6ACBF1612E4} - C:\Program Files\IncrediBar\bin\IBToolBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [KlipFolio] "C:\Program Files\KlipFolio\KlipFolio.exe" /BOOT
O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "C:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
O4 - HKLM\..\Run: [AnyDVD] C:\unzipped\AnyDVD 2.0.0.4 et CloneDVD 1.2.8.4 et ( Crack et Keygen ) Complet\CloneDVD et AnyDVD\AnyDVD 2.0.0.4\AnyDVD.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: IncrediBar - {023FA804-DCE1-4817-94ED-6BA4200F9AF2} - C:\Program Files\IncrediBar\bin\IBToolBar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{8EBC1097-CDED-4BBE-A0CE-E854FB94F007}: NameServer = 195.92.195.95 195.92.195.94

PostPosted: Thu Aug 05, 2004 8:01 pm
by brad
Bless Gg's heart.......
I'm really not seeing much other than Two "no Files" and IncrediBar. You could try uninstalling IncrediBar.

brad

PostPosted: Thu Aug 05, 2004 8:08 pm
by Torquay-Pete
Thanks Brad.....I have had Incredibar installed since this come out ,,,,possibly 9 months?? this prob only started a couple of weeks ago. Do you think re-installing IE would help or make thing worse??? Pete

PostPosted: Thu Aug 05, 2004 8:21 pm
by Geekgirl
Hey Pete,

Have you taken a visit to lately and downloaded all of the Critical Updates and Service Packs?

PostPosted: Thu Aug 05, 2004 8:24 pm
by Torquay-Pete
I just happened to have installed the latest update this very morning, as it was waiting for me on my quick-launch bar when I got up!! :shock:

PostPosted: Thu Aug 05, 2004 8:38 pm
by Geekgirl
:oops: ....hehe

I hate to tell you to reinstall IE, I was hoping someone else had some ideas, the pc I worked on as I stated earlier in this thread is fixed :mrgreen: doesnt shutdown like it did.........

....if you do decide to reinstall make sure you have the exe somewhere before uninstalling. I would go through the registry also and get rid of all traces.

I apologize for not solving your problem, all I can do is give suggestions :wink:


I hope this doesnt stop you from returning :(

PostPosted: Thu Aug 05, 2004 8:38 pm
by brad
You could try the two methods of repairing I.E.

Curtesy of The Elder Geek:

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

brad

PostPosted: Thu Aug 05, 2004 9:13 pm
by Torquay-Pete
OK Guys, first of all thanks to Geekgirl for all her help :love: ,secondly thanks to Brad for all his help :cool: . I tried both IE repair suggestions and hopefully the second one has worked :| . I have not had this go down since re-booting!!!. I have downloaded the Installer exe just in case things go t**s up again.
Keep up the good work Pete
P.S I will be Back