PCTech Forums

my pc
has been infected with lots of crap can i get rid off it using hjt thanks

Logfile of HijackThis v1.99.1
Scan saved at 9:14:45 AM, on 9/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\LogFiles\A7271900.so
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Documents and Settings\chris\My Documents\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp12DE.tmp
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Spy Sweeper Fix.lnk = C:\Program Files\Webroot\Spy Sweeper\SpySweeperFix.bat
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/ac ... acking.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikt32.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Rangpvr - Sonic Solutions - (no file)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
You should not have any open windows when you are following the procedures below.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following:
(They may or may not be there)
popuper.exe
intmonp.exe
msole32.exe
shnlog.exe
intmon.exe

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp12DE.tmp


Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:


Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' is enabled. Also make sure that Display the contents of System Folders' is checked. Remember to reset these when done.
Delete the following Files/Folders if they exist:
C:\WINDOWS\popuper.exe - Unknown
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\System32\hp12DE.tmp


Now, empty all your TEMP Folders, Temporary Internet Files Folder and then empty your Recycle Bin, reboot and post a new HiJackThis log.