PCTech Forums

Hey, i'm postin this for a friend whose computer got messed up. I told him to run spybot and adaware, but he says they automatically close when he tries to install them. So i told him to run hijack this, and this is his log:

Logfile of HijackThis v1.99.1
Scan saved at 8:23:54 PM, on 9/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iCodecPack\isamonitor.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\testtestt.exe
C:\windows\system32\stonedrv.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Windows\xpupdate.exe
C:\DOCUME~1\Joe\LOCALS~1\Temp\95632.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\office.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\iCodecPack\isamini.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\aspi1829.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\DOCUME~1\Joe\LOCALS~1\Temp\Temporary Directory 15 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - C:\Program Files\iCodecPack\isaddon.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\testtestt.exe
O4 - HKLM\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\system32\testtestt.exe
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\system32\testtestt.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: D-Link AirPlus.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: office.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 4709762082
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Microsoft ASPI Manager (aspi113210) - Unknown owner - C:\WINDOWS\system32\aspi1829.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
You should not have any open windows when you are following the procedures below.

You are running hijackthis from a temp floder it needs to be in its own folder like this:
C:\HJT\hijackthis.exe

Reboot in to Safe mode:
Restart Windows after you see the BIOS screen and before Windows starts to load.
Start tapping the F8 key. The Windows Advanced Options Menu appears.
Use the Arrow key to ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following:
(They may or may not be there)
isamonitor.exe
testtestt.exe
stonedrv.exe
xpupdate.exe
95632.exe
isamini.exe
aspi1829.exe

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - C:\Program Files\iCodecPack\isaddon.dll
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\testtestt.exe
O4 - HKLM\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\system32\testtestt.exe
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\system32\testtestt.exe
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - Global Startup: office.exe
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O23 - Service: Microsoft ASPI Manager (aspi113210) - Unknown owner - C:\WINDOWS\system32\aspi1829.exe

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' is enabled. Also make sure that Display the contents of System Folders' is checked. Remember to reset these when done.
Delete the following Files/Folders if they exist:
C:\Program Files\iCodecPack\isaddon.dll
C:\WINDOWS\system32\aspi1829.exe
C:\WINDOWS\system32\testtestt.exe
c:\windows\system32\stonedrv.exe
C:\Windows\xpupdate.exe
C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll

If you cannot delete these file(s)then:
Start HijackThis and click the Open the misc tools section now click Delete a file on reboot
Select the file to be deleted on reboot:

Click open but click no to reboot now do the same for each of the files:

Now, empty all your TEMP Folders, Temporary Internet Files Folder and then empty your Recycle Bin, reboot and post a new HiJackThis log.

Thank you so much..i still might have some issues but seems to be transparent to my operation at least right now. ..here is my new hijackthis log.

By the way
I still cant get rid of O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll

but at least i can navigate now.


Logfile of HijackThis v1.99.1
Scan saved at 7:05:11 PM, on 9/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\POWERPNT.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Joe\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: D-Link AirPlus.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 4709762082
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Microsoft ASPI Manager (aspi113210) - Unknown owner - C:\WINDOWS\system32\aspi1829.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
You should not have any open windows when you are following the procedures below.

Reboot in to Safe mode

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following:
(They may or may not be there)
ibm00001.exe

Open a command box: Click Start > Run type CMD and press enter
Now type:
regsvr32 /u artm_new.dll (note spacing regsvr32(space)/u(space)artm_new.dll) and press enter.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' is enabled. Also make sure that Display the contents of System Folders' is checked. Remember to reset these when done.
Delete the following Files/Folders if they exist:
C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe

Start HijackThis and click the Open the misc tools section now click Delete a file on reboot
Select the following file to be deleted on reboot:
C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll

Click open, click yes to reboot now

After the reboot and post a new HiJackThis log.