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IE6 stops responding again

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IE6 stops responding again

Postby robym6 » Wed Jul 07, 2004 8:32 pm

Ok, I've gone about a month without any problems (after I cleared the history), but just recently the problem with IE6 started again. It stops responding and the same error as before showed up:

Error Report Contains:
C:\DOCUME~1\ROBERT~1\LOCALS~1\Temp\WER60.tmp.dir00\iexplore.exe.mdmp
C:\DOCUME~1\ROBERT~1\LOCALS~1\Temp\WER60.tmp.dir00\appcompat.txt

With error signature:
zAppName : iexplore.exe szAppVer : 6.0.2800.1106 szModName : MSHTML.DLL
szModVer : 6.0.2800.1400 offset : 00088aa4

I've ran SpyBot S&D, AdAware, and McAfee VirusScan (nothing), plus I've dumped the cache, cookies, and the history folder. Should I download and run HiJackThis and then post the log?

Also, when I go to System Restore settings, VirusScan said the file C:\WINDOWS.000\system32\restore\rstrui.exe contains suspicious scripting activity. What's up with this?

Thanks, RM[/i]
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Postby Geekgirl » Wed Jul 07, 2004 8:45 pm

Try this if it doesnt help post you HJT log


Repair Internet Explorer 6
A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.




(info found here)
http://www.theeldergeek.com/repair_ie6.htm
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