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Pc crash

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Pc crash

Postby venney » Sat Oct 13, 2007 5:43 pm

My pc has crashed a couple of times since i have got it back

Below is the only thing i could get from it. I get this same error code each time i crash.


C:\DOCUME~1\Lawrence\LOCALS~1\Temp\WERb355.dir00\Mini100807-01.dmp
C:\DOCUME~1\Lawrence\LOCALS~1\Temp\WERb355.dir00\sysdata.xml


error signature

BCCode : 1000000a BCP1 : 413F2DFC BCP2 : 0000001C BCP3 : 00000000
BCP4 : 80501977 OSVer : 5_1_2600 SP : 2_0 Product : 256_1


Any ideas? Doesnt look like a virus i dont think. I did a hijack scan since the first crash and it came clear.

Venney
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Postby liljim » Sun Oct 14, 2007 1:00 am

test your memory venney. use either memtest86 or windows memory diagnostic.
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Postby Gecko » Sun Oct 14, 2007 2:57 am

venney,

I concur with liljim, test your ram!

Those two file are the system dump file and the system state file created when your system crashes.
You can use them to help analyze what caused the crash but it's been a while since I've done it
I would have to install the mini dump reader first.

Is there nothing in your Event viewer related to the crash?
Start > Control panel > Administrative tools > Event viewer > look in system and apps.
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Postby venney » Fri Oct 19, 2007 2:43 pm

Hey. sorry ive been a busy bee recnetly, but i was in the middle of doing something and the pc crashed again, so this really needs to get sorted.

My memory has a lifetime guarrentee which is good if it is the ram.

as for the event viewer the list looks so bad.

All the aplication ones were about logitec quickcam, so ive just removed everything to do with it.

Stuff like
'Detection of product '{364EC092-93CF-4DDC-9D7A-7278452028E0}', feature 'QuickCam' failed during request for component '{62BA7C13-20BB-41F7-A6A4-482632CE53D4}'
+
'Detection of product '{364EC092-93CF-4DDC-9D7A-7278452028E0}', feature 'QuickCam', component '{B52C7B4D-F46F-438C-ADF2-05A138C57757}' failed. The resource 'HKEY_CURRENT_USER\Software\Logitech\QuickCam10\DesktopShortcutKey' does not exist.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'



as for system

Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
http://go.microsoft.com/fwlink/?linkid=74409
Scan ID: {3ECD1782-6B63-4689-9A57-11940DF926BC}
User: YOUR-62C93FF897\Lawrence
Name: Unknown
ID:
Severity: Not Yet Classified
Category: Not Yet Classified
Path Found: driver:SE27mdm;file:C:\WINDOWS\system32\DRIVERS\SE27mdm.sys
Alert Type: Unclassified software
Detection Type:

For more information, see Help and Support Center at


Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
http://go.microsoft.com/fwlink/?linkid=74409
Scan ID: {3ECD1782-6B63-4689-9A57-11940DF926BC}
User: YOUR-62C93FF897\Lawrence
Name: Unknown
ID:
Severity: Not Yet Classified
Category: Not Yet Classified
Path Found: driver:SE27mdm;file:C:\WINDOWS\system32\DRIVERS\SE27mdm.sys
Alert Type: Unclassified software
Detection Type:

For more information, see Help and Support Center at



Error code 1000000a, parameter1 00000004, parameter2 0000001c, parameter3 00000001, parameter4 80501996.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


A new media server was not initialized because WMCreateDeviceRegistration() encountered error '0xc00d2711'. The Windows Media DRM components on your computer might be corrupted. Verify that protected files play correctly in Windows Media Player, and then restart the WMPNetworkSvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


A new media server was not initialized because WMCreateDeviceRegistration() encountered error '0xc00d2711'. The Windows Media DRM components on your computer might be corrupted. Verify that protected files play correctly in Windows Media Player, and then restart the WMPNetworkSvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The IP address lease 192.168.1.102 for the Network Card with network address 00173F4A63B3 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



The event view is riddled with them.

I will test my ram when i am at the gym later, do i simply go to the memtest86 website, download

ISO images suitable for creating a bootable Memtest86 CD-ROM
Download - Memtest86 v3.3 ISO image (zip)

burn to a disc and put the cd in my pc when im booting up? And just let it run for hours or what?

(sorry i know this isnt a very good post)

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Postby Gecko » Fri Oct 19, 2007 10:51 pm

venney,

The SE27mdm.sys file is part of your Sony Ericsson Modem you need to have Windows defender allow this driver to install.

The WMCreateDeviceRegistration error has to do with windows DRM, it's associated with Windows Media Player and iTunes, it's no big deal right now

Error code 1000000a is supposedly the same as 0x0a IRQL_NOT_LESS_OR_EQUAL
This could have to do with your driver problem for your modem as well.

As for the IP address lease error, do you have all the systems on the router set to automatically obtain an IP address?
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Postby venney » Sat Oct 20, 2007 3:10 pm

the sony erricson modem is my mobile phone, which as i think youve said can work as a modem. But i dont use it for that only getting pictures of my phone.

Should i uninstall the drivers and reinstall?

My pc does obtain its ip address automatically.

what do i do? lol, it seems to happen a lot if i use windows media player

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Postby Gecko » Sun Oct 21, 2007 12:09 pm

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Postby venney » Wed Nov 14, 2007 12:34 am

ive just uninstalled the sony erricson thing. i will see if that helps at all.

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Postby venney » Wed Nov 21, 2007 10:48 pm

hasnt helped. its been crashing again.

if i do a mem test like was suggested, what do i actually need to do? how long do the tests take?

any other suggestions? it is really annoying.

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Postby venney » Thu Nov 22, 2007 7:08 pm

i made a boot disk, 2 infact and neither of them boot when put in my pc?
should i change the boot sequence to cdrom first?

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Postby liljim » Thu Nov 22, 2007 7:59 pm

yes, cdrom has to be first

I suggest letting the test run about 2 hours, it doesnt stop on its own. if no errors are generated after a couple hours then your memory is most likely ok.
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Postby venney » Mon Nov 26, 2007 11:30 pm

i ran it for 3 hours with no erros :(
What now? It is really annoying. I think it may be to do with windows media player. Litrally i can be doing anything and the pc just like clicks and starts booting up.
i may try uninstall windows media player and reinstall the latest (which i think i already have).

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Postby Gecko » Tue Nov 27, 2007 1:25 pm

venney,

You might want to uninstall iTunes as well,
they both are related to the windows DRM error you got.
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Postby venney » Tue Nov 27, 2007 2:30 pm

Just as a precaution, uninstalling both itunes and windows media player will not delete my music will it?

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Postby Gecko » Tue Nov 27, 2007 3:30 pm

venney,

I don't think so but I suppose that might depend on where your music is stored.

I would make backups just in case.
You also might loose your play lists but you can back them up as well.
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