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Office2003 / Word / Wordart problem

PostPosted: Mon Mar 08, 2004 12:03 pm
by noby
hi, :love:
I recently did a clean install of XP Pro on a new disc, and installed also the new Office 2003. All works fine, I can print text and so on normally. Only when I use Word Art, it refuses to print, feeds a paper, and stops. Sometimes when I pwr off/on the printer, it prints, sometimes not. The same printer prints the same file on a Win 98 machine with officeXp PRo normally.
Does anybody has a clue as to what is going on here and how to correct it?


noby :oops:

PostPosted: Mon Mar 08, 2004 12:13 pm
by Ranger Bob
After installing Windows XP on the PC did you get the Windows XP printer drivers for your printer from the manufacture to use to install the printer or did the install software for your printer already have the Windows XP drivers on it?

PostPosted: Mon Mar 08, 2004 12:15 pm
by brad
Did you upgrade the Printer's drivers with ones that are WinXp compatable?
brad

driver

PostPosted: Wed Mar 10, 2004 2:18 pm
by noby
Xp did detect and install the drivers, but I can of course download the drivers from HP and try again

thanks

noby