PCTech Forums

I have many users running WinXp. When they call for tech support. I need there computer name...To remote into their pc. It is a pain to walk 50 users a day through getting their computer name. I would like to know if there is a way to get their computer name to display next to their User Name. At the top of the Start Menu. I have found a way to display this info, instead of "My Computer" under the My Computer icon on the desktop. But, my company feels that this would just confuse some of our Novice Users. What I am looking for is a reg hack to display "%USERNAME% on %COMPUTERNAME%" at the top of the start menu.

Try this to replace their "My Computer" in the Windows directory:
Change My Computer to the actual computer name and username. Open regedt32 and go to the HKEY_CLASSES_ROOT \CLSID{20D04FE0-3AEA-1069-A2D8-08002B30309D} subkey. Copy the contents of the key's LocalizedString subkey (e.g., @C:\WINNT\system32\shell32.dll,-9216@1033,My Computer) to Notepad. Delete the LocalizedString subkey, then recreate it using the data type REG_EXPAND_SZ. Copy Notepad's contents into the new subkey, and change My Computer to %username% on %computername%.
brad