PCTech Forums

If he can boot into Windows have him update his virus defintions and scan his h.d.d. for viruses.

Have him try Housecall also.
http://housecall.trendmicro.com/

Other good tools to use is Adaware http://www.lavasoftusa.com/software/adaware/

and Spybot
http://beam.to/spybotsd

Make sure you update both tools before running.

*edit
You can also put his h.d.d. in your computer as a slave and run scan disk and scan for viruses with your anti-virus program.

he cannot boot in any mode at all it keeps saying NTLDR is missing

Sounds like its reload time!
Sometimes its just easier to relaod the system.

You can probably expand this file from the original CD, but the easiest thing to do is probably to boot off the XP CD & do an automated recovery

Also take a look at this




may also apply