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Windows XP SP2 Customer Service and Support

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Windows XP SP2 Customer Service and Support

Postby Cactus » Mon Nov 01, 2004 7:18 pm

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If you cannot find answers to your SP2 issues via the Support Center or if you don’t have Internet access, you can call 1-888-SP2-HELP and a Microsoft Support Professional will assist you. Due to the increased volume of calls we expect regarding Windows XP SP2, you may experience longer than usual hold times

Searching the Knowledge Base will not find this info...why Microsoft would not publish an Article number is beyond me.


Desktop Systems including Microsoft Windows: (905) 568-4494*

Microsoft Office and Office Components: (905) 568-2294*

Games, Multimedia and Hardware Support: (905) 568-3503*

Small Business Server: 1-800-805-4440

Telephone (TTY/TDD): (905) 568-9641*

Pay-Per-Incidence Support (Personal or Professional):
Personal Support $45.00 CDN
Professional Support $350.00 CDN 1-800-668-7975

Developer Support: 1-800-936-7341


* toll charges may apply

Standard Support Hours (EST):
Monday to Friday 8:00 am. – 12:00 am.
Saturday 9:00 am. – 6:00 pm.
Sunday 12:00 pm. – 6:00 pm.


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Postby Geekgirl » Mon Nov 01, 2004 7:44 pm

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Postby o0obrian0o0 » Mon Nov 01, 2004 8:13 pm

< offering xp sp2 support 24/7 $ 200 :P
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Postby Cactus » Tue Nov 02, 2004 3:22 am

The main Phone Number to focus on is the 1-888-SP2-HELP ...it's free... :mrgreen:

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Postby o0obrian0o0 » Wed Nov 03, 2004 8:53 pm

shh u wernt suppose to give the free # cactus! :shock: ill cut you in on the profit! :cool:
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Postby Junior_co » Thu Dec 09, 2004 9:52 am

On-line live chat support for SP2 problems

http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

This is a site I found when going through SP2 install woes...
When all is done, they email you a transcript of the conversation (several times)


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