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Windows XP SP2 Customer Service and Support

PostPosted: Mon Nov 01, 2004 7:18 pm
by Cactus
Image

If you cannot find answers to your SP2 issues via the Support Center or if you don’t have Internet access, you can call 1-888-SP2-HELP and a Microsoft Support Professional will assist you. Due to the increased volume of calls we expect regarding Windows XP SP2, you may experience longer than usual hold times

Searching the Knowledge Base will not find this info...why Microsoft would not publish an Article number is beyond me.


Desktop Systems including Microsoft Windows: (905) 568-4494*

Microsoft Office and Office Components: (905) 568-2294*

Games, Multimedia and Hardware Support: (905) 568-3503*

Small Business Server: 1-800-805-4440

Telephone (TTY/TDD): (905) 568-9641*

Pay-Per-Incidence Support (Personal or Professional):
Personal Support $45.00 CDN
Professional Support $350.00 CDN 1-800-668-7975

Developer Support: 1-800-936-7341


* toll charges may apply

Standard Support Hours (EST):
Monday to Friday 8:00 am. – 12:00 am.
Saturday 9:00 am. – 6:00 pm.
Sunday 12:00 pm. – 6:00 pm.


Cactus

PostPosted: Mon Nov 01, 2004 7:44 pm
by Geekgirl

PostPosted: Mon Nov 01, 2004 8:13 pm
by o0obrian0o0
< offering xp sp2 support 24/7 $ 200 :P

PostPosted: Tue Nov 02, 2004 3:22 am
by Cactus
The main Phone Number to focus on is the 1-888-SP2-HELP ...it's free... :mrgreen:

Cactus

PostPosted: Wed Nov 03, 2004 8:53 pm
by o0obrian0o0
shh u wernt suppose to give the free # cactus! :shock: ill cut you in on the profit! :cool:

PostPosted: Thu Dec 09, 2004 9:52 am
by Junior_co
On-line live chat support for SP2 problems

http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

This is a site I found when going through SP2 install woes...
When all is done, they email you a transcript of the conversation (several times)


Junior