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Webpages won't close
Posted:
Sun Sep 21, 2003 1:10 amby robot_hero
Hello, I have a brand new HP laptop computer that hasn't been causing me any problems until now. For some reason, I can't close my webpages anymore. I don't know what to do. As soon as I open a webpage or if a pop-up shows up, they can't be closed. They just stay there until my computer tells me that none of them are responding and they close them out. I ran windows update and messed around with some of my computer options, but no luck. I don't know what to do. What should I do?
~~robot_hero
Posted:
Sun Sep 21, 2003 10:10 amby brad
Well, you don't give a lot of info........ Are you using Internet Explorer 6?
Have you updated and ran your Anti-Virus?
The next thing I'd try is deleting the Temporary Internet files. Tools / Internet Options / General Tab / "Delete Files". (And "Cookies" while you're at it.)
Not sure what "settings" you changed but it sounds like you've just gotten some spyware from surfing. Try running . Make sure you update it, also.
For a good Pop-up stopper I use and it works great.
I'm sure the other folks here will have some other suggestions as well.
You can repair your IE browser but I wasn't going to suggest that until you respond to the above suggestions.
brad
Posted:
Sun Sep 21, 2003 11:43 pmby robot_hero
Okay, sorry...I should have provided more info. Anyway, yes I have Internet Explorer 6 and yes I ran Norton AntiVirus TWICE and there were no viruses found on my computer. I already deleted my temp files and cookies.
Here are some more info. When this problem first began (a few days ago) I downloaded this really bad mp3 file sharing program called Ares (or something like that). After running it for 5 minutes, I uninstalled it. When I went to Internet Explorer I had this really annoying menu bar below my address bar. I went to windows explorer and looked in my program files and deleted it. When I started Internet Explorer again the bar was gone, but now my windows wouldn't close. Does any of that info help?
Posted:
Mon Sep 22, 2003 5:04 amby robot_hero
Nevermind, I fixed the problem. I just downloaded and installed a new browser (mozilla). It works great. Thanks for the help.
~~robot_hero
Posted:
Mon Sep 22, 2003 7:50 amby brad
Glad you were able to side-step the problem. Unfortunately, the problem may still be around the corner. Your situation shows why it is so important to run spyware and hijacking programs like:
and
These are just two of many free spyware programs.
brad