Hello heady, welcome to our forum.
Let's try the easy fix first:
Launch Task manager, select "View" and select "Select Columns.."
Make sure that User Name has a check next to it.
If it is already checked then you might have something else going on.
In that case download HijackThis http://downloads.malwareremoval.com/hijackthis.zip and save it to your desktop.
To extract HijackThis:
1. Right-click your file HijackThis.zip and from the menu select "Extract All".
2. The Extraction Wizard Window will appear, Click "Next".
3. Click Browse and navigate to "C:\" or the "C:\Program Files" and click "Create A New Folder" and call it "HJT" or "HijackThis" or whatever that is easy to remember and then click OK.
4. Click the Extract button.
5. Close the HijackThis.zip dialogue box.
Now double-click on hijackthis.exe and when the window opens, Press the Scan now and save a logfile button and then when it is done, copy and paste the contents of the notepad it opens as a reply to this post.
