PCTech Forums

Posted: **Wed Sep 05, 2007 5:55 pm**

I am trying to connect my iPod and install its drivers so my computer can recognize it. When I run the Hardware wizard, I get the message, 'Access is Denied'. I am an administrator, and there are no security policies enabled, as far as I know.

Thank you in advance

Posted: **Mon Sep 10, 2007 5:02 am**

bump...

can anyone help?

Posted: **Mon Sep 10, 2007 11:19 am**

josephali,

Are you by chance running windows Vista?

Go to my computer and double click on your C: drive, now right click on Program Files and select properties, make sure read only is not checked.

You could also try downloading the drivers right from

Posted: **Tue Sep 11, 2007 3:51 am**

The folder was Read Only, but that did not fix the problem. No I am not running Vista. I am running Windows XP Pro sp2.

Posted: **Tue Sep 11, 2007 11:30 am**

josephali,

Did you try downloading the install package from the Apple link I posted earlier?

Posted: **Thu Sep 13, 2007 2:18 am**

there is no install package on the page? all i see is install itunes now.

Posted: **Tue Sep 18, 2007 1:53 am**

bump....

anyone?

Posted: **Tue Sep 18, 2007 12:03 pm**

josephali,

Please click when the page loads look on the right side for the Download iTunes Free button.
It will look like this:

Posted: **Tue Sep 18, 2007 3:00 pm**

FIgured out the solution. My USB ports were disabled via Registry.

PCTech Forums

Found new hardware wizard problem

Found new hardware wizard problem