PCTech Forums

by **dearde4n** » Fri Nov 30, 2007 9:13 am

i'm using windows xp and my pc is infected by virus called 'jambanmu'. after my anti virus detect all file that infected. it want me to restart my pc. after restarting it just can log into user option. when i click to log on, my pc automaticaly back to log off... plss help.... i dont want reformat my pc..... :cry:

by **Gecko** » Fri Nov 30, 2007 1:05 pm

dearde4n,

Can you boot into safe mode?

Reboot into Safe mode:
Restart Windows after you see the BIOS screen and before Windows starts to load.
Start tapping the F8 key. The Windows Advanced Options Menu appears.
Use the Arrow key to ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.

If you can see I would suggest that you run a full scan with your anti virus first to see if there is still something affecting your system.

by **dearde4n** » Mon Dec 03, 2007 1:57 am

Gecko,

i cant log on even in safe mode... any other solution?

by **Gecko** » Mon Dec 03, 2007 1:21 pm

dearde4n,

Did you try logging in using the Administrator account?

Do you have a windows XP cd?

by **dearde4n** » Mon Dec 03, 2007 2:07 pm

i already try loging as administrator in safe mode, but still the same. it wont log on, when click on adminitrator then its automatically log off... what can i do with XP CD? i dont have that cd yet.. but i try to find it somehow.

by **Gecko** » Mon Dec 03, 2007 6:56 pm

dearde4n,

I think your problem is coming from a registry hook error related to your winlogon file that came from the virus infection that your anti virus program did not repair right.

There are a number of thing you can do with a windows xp cd to get your system running again.

For one you could do an in-place upgrade, that would keep all you programs and files but you loose MS updates.

You can also use with it to make a bootable cd that will let you restore your pre virus registry, thus letting you login.

IF you can get a windows xp cd the same version as yours then we can repair it.

Otherwise I think you are looking at taking it to a repair shop or format and reinstalling

by **dearde4n** » Tue Dec 04, 2007 2:18 am

i dont think i can get XP cd with the same version as i am. if i'm doing reinstalling windows, is it reformating the pc too? thanks in advance...

by **Gecko** » Tue Dec 04, 2007 2:52 am

by **dearde4n** » Thu Dec 06, 2007 9:22 am

i already format my pc.. but thankzzz very much... i appreaciate it for your kindness

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plssss help....i cant log on!!

plssss help....i cant log on!!

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