PCTech Forums

by **theminister1** » Tue Nov 23, 2004 4:43 pm

Hey guys, Im really needing some help. Whenever I try to run a high spec game such as need for speed 2, or vampire bloodlines, eihter the game refuses to run with the error message "(whichever game I try) has encountered a serious error and cannot run, do you wish to send an error report to microsoft, or my system just crashes and reboots. During the startup after windows has shut down I get the message "Primary Master Drive Failure" and I need to reset the pc to get it working again. Its very frustrating, and I was wondering if anybody could help me? I have the radeon x800 saphire pro graphics card, 512mb RAM, and an athlon XP 2700 processor, so its not like my system shouldnt be able to handle the games. Thanks alot.

by **Gecko** » Tue Nov 23, 2004 5:18 pm

How much free space on your hard drive do you have?

by **theminister1** » Tue Nov 23, 2004 5:29 pm

I have about 13 gig free on a 200 gig hard drive.

by **Gecko** » Tue Nov 23, 2004 7:32 pm

Are all your drivers up to date, video, sound, latest Direct X...?

Also I would turn off auto reboot:

Star Button > Control Panel > System > Advanced Tab >
Startup and Recovery section > Settings button >
Uncheck the Automatically Restart check box
and check the Write an event to the system log

Now when you see the BSOD write down the error code and post it back here
This way we can trace down this error.

by **theminister1** » Fri Nov 26, 2004 12:31 pm

The information contained in the error report is as follows:

Error Signature:

BCCode : 1000008e BCP1 : C0000005 BCP2 : 000001EB BCP3 : BA093CC8
BCP4 : 00000000 OSVer : 5_1_2600 SP : 0_0 Product : 256_1

In the event viewer in the system log, the errors description was

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 26/11/2004
Time: 11:26:36
User: USER-3QT0AKHUN0\user
Computer: USER-3QT0AKHUN0
Description:
The server {9F92FFA3-40D1-475A-9323-A39C705DAB86} did not register with DCOM within the required timeout.

Do you need any other information? All my drivers are up to date, and I have the latest edition of direct X 9.0c too. Thanks.

by **Gecko** » Fri Nov 26, 2004 12:55 pm

by **theminister1** » Sat Nov 27, 2004 7:01 pm

by **Gecko** » Sat Nov 27, 2004 7:56 pm

This might resolve your problem:
Ati has new drivers for your video card, they are dated 11/12/04.
ATI recommends Windows XP Service Pack 2 or higher to be installed for these drivers.
”This particular software suite updates both the ATI Display Driver (version 8.071),
and the CATALYST™ CONTROL CENTER (version 4.11).”

You can download the new drivers from

PCTech Forums

Primary Master Drive Failure

Primary Master Drive Failure

space

Error Log

drivers

Who is online