PCTech Forums

the CD RW/DVD RW drive on my PC wont recognise when theres a music CD in there ... DVD's play fine ... Games play fine... just when you put a CD in it trys to read it then gives up with no result ... ive tried using WMP winamp realplayer and others to play to see if it was a player software problem but none work ??

any common causes or have i got to be on the phone to tech support again

oli

All CD-ROM drives have the ability to play audio CDs, when the correct program is loaded that knows how to access them. Most also have a headphone jack on the front to let you listen to CD music directly. However, in order to be able to have CD audio play on your sound card, they need to be connected directly to it. Most CD-ROM drives come with a thin, three-wire cable to enable this. If the cable is not connected, or is connected improperly, the CD-ROM drive and sound card will be isolated.

You may find this confusing because you may notice that a piece of music, say stored as a WAV file on a CD, will still play even though music CDs don't. The reason is that the music is being played in a totally different way. In the first case, the WAV file is a computer file like any other, being played on the sound card by a computer program. In the second, the CD-ROM itself is playing the disk and converting it directly to an analog audio stream. It is this information that requires the direct connection. The distinction here is the difference between music in audio CD format and music in CD-ROM data format.


Double-check that the CD in the drive is an audio disk and is working properly by connecting headphones directly to the headphone jack on the front of the drive.
Double-click the yellow(grey-XP) speaker icon in the system tray. Make sure that the CD Audio volume is turned up enough and that the Mute box is not checked. If the settings are incorrect then fix them (this mute capability is responsible for a lot of frustration in the area of sound under Windows 98...)
Make sure that the CD-ROM and sound card are connected with the cable mentioned above. In addition, make sure that you are using the right connector on the sound card. Due to several different manufacturers having different standards for their drives, most sound cards now have more than one jack for the CD audio cable, and they may not be all different physically, so they can be confused for one another. Usually the connectors on the sound card are labeled with common brand names for CD-ROMs such as "Sony", "Matsushita" (Panasonic) and "Mitsumi". If your CD-ROM is not one of the brands indicated, consult your documentation for which connector to use. If you can't find the information you need, try one and then the others.
Be sure that you have the right physical cable. You should use the cable that came with your CD-ROM drive.

Cactus

This doesn't sound like a multimedia issue.. the guy says his drive won't even recognise the Audio CD.. Sounds more like a protection issue..

try with an audio CDR rather than an original.. many modern CD's have a small data track at the beginning of the disc.. audio players ignore this.. but a CD-Rom drive treats it as an empty data disc to try and prevent piracy.

Try with some older CD's (Pre 2000) or with CDR audio CD's..

you should when you open the drive see a number of CDA files.. that will isolate whether it's a protection issue or a drive issue.

Also, unless your drive is really odl, you don't need to have the cable connected to your sound card.. simply go into Device Manager, find your CD-Rom drive.. right click and select properties.. then cick the properties tab on the resulting page.. there will be a check box for 'Enable Digital Audio Extraction for this drive'.. if this is greyed out, your drive is very old and you would need the cable.. but I don't think many people still have drives that don't support it any more.