PCTech Forums

by **silverandblack74** » Fri Aug 20, 2004 6:01 pm

Both my dvd drive and cd/rw drive wont play cd-roms. My dvd drive can play dvd's and read and rip audio cd's but won't open any type of cd-rom. My cd/rw can read, burn, and rip audio cd's but will not play any type of cd-rom either. Please help me if you can.

by **Cactus** » Fri Aug 20, 2004 11:55 pm

Try un-installing them from Device Manager and let Windows detect them and load the Drivers,see if that works.

Cactus

by **icecube** » Sat Aug 21, 2004 2:48 am

by **Geekgirl** » Sat Aug 21, 2004 2:52 am

Hey silverandblack74

Are you receiving any type of an error when you put in the cd? Like does it auto play? If you go to My Computer and open the drive from there what does it do?

Alittle more info plz :mrgreen:

by **silverandblack74** » Sat Aug 21, 2004 3:09 am

No cd-roms will play as in start up or load. I tried uninstalling both devices from device manager but as soon as I do it, the system automatically reboots and goes to disk check and states an error has ocurred. When I try to open a cd-rom in my computer with auto play it says the disk is not formatted, and this happens with any cd-rom in both the dvd drive and cd/rw drive.

by **icecube** » Sat Aug 21, 2004 3:20 am

If it isn't the audio wire, try disconnecting one of the units and test the other for full functionality. You might have the jumpers set wrong on one of the units.

by **Geekgirl** » Sat Aug 21, 2004 3:25 am

Has this just started happening or have they worked in the past?
How do you have them set up? Which one is slave and which is master?
Are they both on the same IDE channel ?

by **silverandblack74** » Sat Aug 21, 2004 3:26 am

Up untill about 3 months ago everything was fine and one day i went to load a program and they both wouldn't read any type of cd-rom.

by **icecube** » Sat Aug 21, 2004 4:02 am

It might be the "noide" problem in the registry if it was working properly

Go to http://support.microsoft.com/?kbid=151911 it will show you how to get rid of it.

You would probably have yellow flags on the devices in Device Manager

by **silverandblack74** » Sat Aug 21, 2004 4:19 am

There are no yellow flags on the device manager and the hardware wizzard says the device is working fine. If anyone can tell me why the system automatically reboots when I try to uninstall either of the drives I would like to know why. Thanks.

by **icecube** » Sat Aug 21, 2004 4:23 am

You might have a virus that is using the interup for redirection.

by **silverandblack74** » Sat Aug 21, 2004 4:30 am

If it is a virus would my anti-virus software be able to detect it. I currently am running macafee.

by **Geekgirl** » Sat Aug 21, 2004 4:33 am

I agree with icecube a cleaning may be in order just to rule it out. You can try the following:

Download / Install / Update / and Run:

And:

Download and install: .
Run it and post a copy of the Log File for our mods to see if you have been hijacked.

A good onlinevirus scanner is

And Make sure that your Operating System and Internet Explorer are up-to-date by visiting the and downloading all of the Critical Updates and Service Packs.

by **Cactus** » Sat Aug 21, 2004 4:35 am

You could try downloading and running HJT and posting a log file for viewing.

Important---Create a permanent folder
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too, also, backups will be stored there.
Download from here

http://aumha.org/downloads/hijackthis.exe

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here... Don't try and fix anything yet----It is all important.

Cactus

by **Cactus** » Sat Aug 21, 2004 4:42 am

LOL...

Must have been posting at the same time... :lol:

Cactus

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CD/RW + DVD drive problems. Please Help ME.

CD/RW + DVD drive problems. Please Help ME.

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