by icecube » Mon Jun 20, 2005 7:29 am
I would check first for updates for the router and install them. As for messing around with the rest of the stuff, if it doesn't work the way you expect, return it. They will get the idea sooner or later.
Try this first : reboot the router by unplugging the power..
As a tech, I have to consider several other options. If you know how, reset the router. Each router is a little different. The key reset sequence can be found on the routers home page. Its not difficult, its just knowing what to do next.
Hope this helps