PCTech Forums

i bought a laptop not even a year and a half ago, and in teh past couple months ive noticed that it gets really hot. ill just have the laptop sit on my desk like i always have and the fan will just run non stop, then ill pick it up and put it on my lap, and it will be so hot that i cant set it on my lap. is there anything that might be making my computer work in the background like a virus ot trojan, or are my fans maybe not doing something right? please help
thank you

When you constantly run your Laptop CPU @ 100% playing games the CPU will generate a lot of heat and tight confine space of the case doesn't help.

You can D/L this motherboard monitor utility to check on the operating temperature of your CPU & Motherboard:
http://www.majorgeeks.com/download.php?det=311

Does the laptop shut down or make any warning beeps due to the heat?

i dot play games on my laptop. the most i will do is watch a video(which is another problem i need to fix) or download stuff. I do nothing really that should make my laptop have a workout.

2 things happen with my computer
1:blue screen error messages, then it shuts down
2:shuts down from overheating

You may want to give this a read
http://www.associatedcontent.com/conten ... pe_id=4392

It sounds like dust and lint to me a little cleaning should fix it right up.

Go to your local office supply store and buy a “Can of Air”

Using a fine brush with the laptop off, try and clean the vents as best you can from the out side
Open up the battery access panel on the bottom of the laptop take out the battery
Use this can of air to try and blow out the vents of the laptop from inside the battery case.
You don’t want to blow through the vents into the laptop.

Some laptops have an access panel for the fan as well if that is the case then use the can of air to blow off the fan.

im gona get some "air" today and try it
i kind of dont wanna get a cooler cuz the reason i have a laptop is cuz its smaller and light... i dont want a desktop sitting on my lap

i dont have a problems with the heat, it keeps me warm. ha. but my wireless card locks up from getting too hot and my laptop over heats and shuts down during the middle of things...

ok i dont think that the fans are "dusty"
ill have my laptop sitting on my carpet... and it will be quiet and not hot.
ill pick it up and the fans start speeding away as i open programs or go online... the spot where my memory is gets so hot i can almost not touch it.
and when my fans are going my computer runs so slow i cannot do much of anything on it or it takes forever to do... any suggestions to this?

What you are describing sounds like a trojan and/or spyware.

Please download , unzip it to it's own folder.
Start HijackThis and select 'Do a system scan and save a logfile'
Now post the contents of the logfile back into this thread

Logfile of HijackThis v1.99.1
Scan saved at 2:53:15 PM, on 1/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\System32\Ati2evxx.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\acs.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS2\Explorer.EXE
C:\WINDOWS2\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Diskeeper\DkService.exe
C:\WINDOWS2\System32\svchost.exe
C:\WINDOWS2\system32\ZoneLabs\vsmon.exe
C:\WINDOWS2\system32\ZoneLabs\isafe.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS2\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Java\jre1.5.0_02\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS2\System32\imapi.exe
C:\Documents and Settings\Ryan.NICK\My Documents\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uwm.edu/kronos
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS2\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Diskeeper 9 Professional Edition Registration.lnk = C:\Program Files\Diskeeper\ESIRegister.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 1474036054
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6114759747
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS2\System32\acs.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS2\System32\Ati2evxx.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS2\system32\ZoneLabs\isafe.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Diskeeper\DkService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS2\system32\ZoneLabs\vsmon.exe

Your log looks clean

When the laptop is running hot hit Ctrl + Alt + Delete at the same time to bring up the task manager.
Go to the processes tab and see what's using up all the CPU resources.
This will give me an idea on what's going on.

<img src="http://i2.photobucket.com/albums/y1/ansmwke/untitled.jpg" alt="Image hosted by Photobucket.com">

theres the cpu usage

66% CPU usage, that's a lot

Go to the processes tab and see what's using up all the CPU resources.

i checked and the most was system idle proccess
and now when i retart i get the "The system has recovered from a serious error" message. and when i came home i saw the blue screen of death
heres what it said:
http://i2.photobucket.com/albums/y1/ans ... CF0740.jpg

it could be that the laptop has got really dusty and the fans are not doing the job that they normally do. you could take it to a hardware store and get it checked over or if your know about laptops do it yourself. My friend had this problem too. I think it is the same problem he had with dust the is producing the fans not to run as well so thats why you are probably getting heat problems. Another thing i heared he tried is to get a laptop cooling mat that reduces some heat underneath the laptop, some come with fans etc that cool it down. This may be some help too:)