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Sound problem

PostPosted: Wed Aug 23, 2006 3:13 pm
by venney
Hello. Another problem.
Sound works in games. But i cannoy play media files, and when i looked in sound and audio devices it says there is 'no sound device'.
And there is no speaker thing in the bottom right hand corner, so something must be up.

What is the step i need to take next?
Thanks
Venney
:)

PostPosted: Wed Aug 23, 2006 4:30 pm
by Dave_Lethal
Have you tried the obvious: updating the drivers for your soundcard? Are you using a soundcard or onboard?

Your icon should be there when you go to Control Panel, Sounds and Audio Devices, and check the "Place volume icon on the taskbar" box.

Has it worked before?

Did you try uninstalling your drivers in the device manager then rebooting to reinstall the drivers?

PostPosted: Wed Aug 23, 2006 5:12 pm
by venney
The icon in the task bar cannot be ticked as no sound device is detected.
Its the on board sound card I think, I’ve no idea what it is, so I cannot update any driver. I haven’t removed any drivers recently, and the thing which makes me think it isn’t a driver is like I said, sound works in games. Even msn messenger makes a noise like its supposed to when someone signs in, but I NEED music.

Any ideas?

Thanks for your input tho dave :)

PostPosted: Thu Aug 24, 2006 12:43 am
by Gecko
venney,

Do you have any yellow icons in the Device Manager?

Start > Control Panel > System > Hardware tab > Device Manager button.

PostPosted: Thu Aug 24, 2006 9:51 pm
by venney
Ok wierdly my sound problem was fixed this morning. I have no idea how. However, i have 2 things i can see with yellow !
The first one i saw is
Communications port (COM1).
That wouldnt have anything to do with our scanner not working? lol.

The other 1 is
PnP BIOS Extension.
I really have no idea what that is.
Do you think that would be the slow loading.
I have almost noticed that if i restart the pc, it wont reach the profile selection screen. It just stays on a blank screen. I have to actually turn the plug off to fix it.
I am going to download and scan my pc with the thing you suggested, i will post back later.

Thanks loads for helping gecko, your the man!

Ven
:)

PostPosted: Thu Aug 24, 2006 10:55 pm
by Gecko
I'm going to need your motherboard make and model number.

Please see PM for a program you can use to help you identify your motherboard. :mrgreen:

PostPosted: Fri Aug 25, 2006 1:03 am
by venney
Hello gecko.
Thank you for your help.
My mobo is


Field Value
Motherboard ID 05/26/2003-KT400-8235-6A6LYM4AC-00
Field Value
Motherboard Name MSI MS-6716 (Medion OEM)

The sound seems to be fine now, but i do wonder about those other things.
What do you think?

Venney
:)

PostPosted: Fri Aug 25, 2006 12:40 pm
by Gecko
venney,

What you have is a medion pc with a proprietary motherboard from MSI
I will need the MED s/n from the sticker on the back of the tower to help find the drivers for your missing devices.