PCTech Forums

by **PearlJamaholic** » Sun Jul 11, 2004 7:33 pm

I have no idea what the problem here is but i can not install this update. it doesnt matter if its a automatic update or i get it from the website. at one point it was listed under the add/remove in control panel so i removed it cause it wouldnt install and then tried it again.
any idea why it wont install or how to get it to install?

by **Cactus** » Sun Jul 11, 2004 7:44 pm

Can you download it from here...
http://www.microsoft.com/downloads/deta ... laylang=en

To start the installation immediately, click Open or Run this program from its current location.
To copy the download to your computer for installation at a later time, click Save or Save this program to disk.

Try installing it both ways.

Cactus

by **PearlJamaholic** » Sun Jul 11, 2004 8:23 pm

tried both ways and both times i got
extraction failed
file is corrupt

by **Cactus** » Sun Jul 11, 2004 8:30 pm

Do you have SP1 installed?(WinXP Service Pack1)

Cactus

by **PearlJamaholic** » Sun Jul 11, 2004 8:56 pm

yes home edtion SP1

by **Geekgirl** » Sun Jul 11, 2004 9:33 pm

I normally would not suggest this but in your case read this link

I hope this will resolve your problem

by **PearlJamaholic** » Mon Jul 12, 2004 5:58 pm

1 and 3 didnt work and with the 2nd one the second line gave me acces denied. but i did find something. if i open the self-extracting thing from the wutemp folder it tells me that txflog.dll is open or used by another application. so i think thats why i cant install it. but how do i find what programs are using this .dll

by **Cactus** » Mon Jul 12, 2004 6:10 pm

Have you ever used this service....
http://www.faxresume.com/

That's what the txflog.dll file belongs to.

http://dll.yaroslavl.ru/index.php3?lng=&in_char=T

Cactus

by **PearlJamaholic** » Mon Jul 12, 2004 6:32 pm

no i havent and thats the first time ive heard of it. could it have been placed on my computer since i recently had a bad case of spyware? is it safe to delete? cause i could delete it and try to install it again.

by **PCguy** » Mon Jul 12, 2004 6:48 pm

by **PearlJamaholic** » Mon Jul 12, 2004 7:19 pm

by **PearlJamaholic** » Mon Jul 12, 2004 9:47 pm

ok got it. what i did was i took the txflog.dll and moved it to the desktop and restarted. then went to windows update site and went from there. it install this time.
thanks to everyone that helped.

by **PearlJamaholic** » Tue Jul 13, 2004 4:43 pm

Im back! ok this morning i got up and there was a automatic update guess for what. well anyway i just thought some lines were crossed and it didnt already know i had it. well the installation failed so i tried it from the website same thing. now its listed in the add/remove program and under the installation thing on the windows update site. its also listed as sucessful when i got it yesterday. so should i just ignore this update cause its on my computer or could it be that its not? i also noticed that when i tried to install it from the wutemp folder i got the txflog.dll error. so i just deleted it this time but when i restarted it was back. so how i do want to get rid of the txflog.dll for good.

by **Geekgirl** » Tue Jul 13, 2004 4:50 pm

by **PearlJamaholic** » Tue Jul 13, 2004 6:33 pm

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XP Update KB828741

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