trojan

[marisa]

I need help. Every time I try to get online a window pops up alerting me of a parasite on my computer, would I like to remove it. I close the window and it continues to keep popping up several times. If I can finally get online I am bombarded by pop-ups which make it nearly impossible for me to do anything. Eventually I have to just shut down my computer. I think Virtual Bouncer and Adaware seem to be running in the background. I've tried CWShreeder and Hijackthis, but it doesn't work. It's driving me crazy! I would greatly appreciate any help.

[Geekgirl]

If you haven't scanned you computer for viruses lately Update your virus definitions and scan your computer for viruses.

You can try running

Then if possible:
Make sure that your Operating System and Internet Explorer are up-to-date by visiting the and downloading all of the Critical Updates and Service Packs.

Then if possible:
Download / Install / Update / and Run:


And:



If you're still having problems:

Download and install: .
Run it and post a copy of the Log File in the HiJackThis Support forum.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)

Always describe your problem. Your description can go a long way to solving/repairing your particular issue.

[liljim]

*moved from F.A.Q. to Security