by Gecko » Sat Aug 30, 2003 7:56 pm
Do you have a universal serial bus (USB) keyboard and mouse attached?
This behavior can occur if Legacy USB support is enabled in your computer's BIOS. This option does not need to be used on Windows XP-based computers.
Clear the Legacy USB support option in your computer's BIOS.
If the Legacy USB support option is not selected or available to you, work around this issue by temporarily using a PS/2 mouse and keyboard instead of USB-based devices until the BIOS setting can be modified.
It could also be that a device connected to your mass-storage device that is preventing Windows from being installed. Remove any devices (such as scanners, tape drives, removable drives, and so on) from the mass-storage device controller. If the computer is IDE-based, verify that you have the master and slave designations set properly.
Last it could be an ACPI Hardware Abstraction Layer (HAL) is being used during Setup you will need to force the use of a non-ACPI HAL during Setup. During the first phase of Setup, at the Setup is inspecting your computer's hardware configuration screen, press the F5 key.
Click the appropriate HAL, or click Other to specify a third-party HAL