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has AVG 7 messed up my 'net connection?

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has AVG 7 messed up my 'net connection?

Postby carol » Mon Feb 07, 2005 10:40 am

Although I heard there were problems with the new Grisoft AVG version 7, I nevertheless upgraded from Grisoft AVG 6. On completion of the install AVG tried to connect to the 'net but a popup appeared saying I had a Dial-up Trojan. I deleted it using the AVG and rebooted. It remained. I repeated this three times with no success. With some anger I uprooted Grisoft and installed Avast!. This detected the same trojan (along with some other malware) but this time moved it to the vault. I rebooted to ensure all was ok. I then noticed I could not access the 'net either to browse, download mail or ftp. It's like I'm working offline. I checked the firewall (Zonealarm), dial-up connections and the browser to see if any settings had changed. I made a new dial-up connection and even re-installed Zonealarm. No luck. Any help would be appreciated.
. . .
Carol currently runs on a Dell Dimension DM5051, XP Pro-SP3, Firefox/Thunderbird, AVG, P4 3.00Ghz, 2.5GB RAM, fine wine and dark chocolate...
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re trojan

Postby badpolarbear » Mon Feb 07, 2005 2:13 pm

I might recommend you download and install Hijack This and post the logfile in the Hijack This thread. There is a link provided in the upper left hand corner of this site.
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Postby liljim » Mon Feb 07, 2005 3:46 pm

Just a quick question carol,
Are you using any dialers such as AOL, Juno, People PC or any ISP service that has their own dialer?
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