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log of my moms computer.......i cant fix

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log of my moms computer.......i cant fix

Postby hue_jass » Wed May 11, 2005 10:44 pm

ugh this is so nerveracking :( :( :( :(


Logfile of HijackThis v1.99.1
Scan saved at 5:38:59 PM, on 5/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\WINDOWS\System32\nvdsvc32.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\BitTornado\btdownloadgui.exe
C:\WINDOWS\system32\mseo32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\B. Hookham\Desktop\scot\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {3F550DE3-1D22-F0FC-D006-3DF76883C515} - C:\WINDOWS\system32\mfcxe32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [C:\WINDOWS\System32\nvdsvc32.exe ] C:\WINDOWS\System32\nvdsvc32.exe
O4 - HKLM\..\Run: [netzt32.exe] C:\WINDOWS\system32\netzt32.exe
O4 - HKLM\..\Run: [mseo32.exe] C:\WINDOWS\system32\mseo32.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/c ... /kt4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O21 - SSODL: KhzbMwBZE - {A07B9F9D-0AD1-3537-E7A6-28CA99D3D2A0} - C:\WINDOWS\System32\okpq.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\atlnc32.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Postby liljim » Wed May 11, 2005 11:15 pm

hey hue_jass,

Please copy this to Notepad and print it.
Make sure to work through the fixes in the exact order it is mentioned below.
If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
You should not have any open windows when you are following the procedures below.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following:
(They may or may not be there)
mseo32.exe
nvdsvc32.exe
netzt32.exe
atlnc32.exe

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and
check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xdbwz.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [C:\WINDOWS\System32\nvdsvc32.exe ] C:\WINDOWS\System32\nvdsvc32.exe
O4 - HKLM\..\Run: [netzt32.exe] C:\WINDOWS\system32\netzt32.exe
O4 - HKLM\..\Run: [mseo32.exe] C:\WINDOWS\system32\mseo32.exe
O21 - SSODL: KhzbMwBZE - {A07B9F9D-0AD1-3537-E7A6-28CA99D3D2A0} - C:\WINDOWS\System32\okpq.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\atlnc32.exe (file missing)

Go to My Computer->Tools/View->Folder Options->View tab and make sure that
"Show hidden files and folders" is enabled.
Also make sure that Display the contents of System Folders' is checked. Remember to reset these when done.
Delete the following Files/Folders if they exist:


C:\WINDOWS\system32\mseo32.exe
C:\WINDOWS\System32\nvdsvc32.exe
C:\WINDOWS\system32\netzt32.exe
C:\WINDOWS\System32\okpq.dll
C:\WINDOWS\atlnc32.exe
C:\WINDOWS\xdbwz.dll

Now, empty all your TEMP Folders, Temporary Internet Files Folder and then empty your "Recycle Bin",
reboot and post a new HiJackThis log.
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Postby hue_jass » Thu May 12, 2005 12:00 am

thanks....... only thing i dont understand is that RPC protocal thingy.... there never was a file there.. must've disappeared on its own...

-----O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\atlnc32.exe (file missing)------




Logfile of HijackThis v1.99.1
Scan saved at 6:59:15 PM, on 5/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\B. Hookham\Desktop\scot\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/c ... /kt4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\atlnc32.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Postby liljim » Thu May 12, 2005 12:10 am

Hijack had it listed as a missing file but i add the file name in my list to remove just as a precautionary measure. You still need to have hijack remove the registry key even though the file doesnt exist though.

Have hijack fix this key:
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\atlnc32.exe (file missing)

Reboot and scan again to make sure its gone. Let me know either way but everything else looks great.

Is it running better?
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