Internal Modem cable problem ?

[debsteve1]

Hi, I have just installed my old 56k modem into my sisters PC, I couldn't give her the cable (from modem to bt phone socket) as i had lost it. So I tested it after setup using my parents modem cable and it worked fine so I then went out and bought her a new modem cable just a normal standers one for use in UK home it said. PROBLEM is it reports "no dialtone detected", I have tried my parents one again and thats fine so what is the difference in these 2 cables and where can I get another like my parents one?. Im not sure of make of modem only chipset is rockwell and its internal so why the cable problems?

Thanks Steve.

[mikepatton32]

Hello

Have u checked it with the cable that deffinatley works? this may be a silly one, have u checked the phone socket with a handset to see if the socket is live? just a thought ive had this before when ive been on jobs ( i install phone lines...lol

[th3_d0n]

Are you using microfilters? if so, try using another one if you have a spare one handy.

[debsteve1]

Phone line works fine with a phone. AlsoNo microfielters used DIALUP only here!.

Are there specific cable/modem combinations?