Reboot Problem

[clennonuk]

[Gecko]

clennonuk,

Lets see if we can get more information on your error.

Go to Start > Control panel > Administrative tools > Event viewer > look in the system section.

You are looking for any red icons, double click on the icon.
Click inside the 'Description' section then highlight the text and copy and paste it into notepad.
At the bottom of the event window check 'words' and then copy and paste that text also
Then past it all into your reply to this thread.

If you don't show any errors in the event viewer then:
Go to Start > Control Panel > System > Advanced tab > Startup and Recovery section
Settings button > System Failure section > check the box 'Write an event to the system log'

[clennonuk]

These are the 3 most recent errors in the event viewer

Faulting application iexplore.exe. version 6.0.2900.2180.faulting module shdocvw.dll,version 6.0.2900.2877,fault address 0x00014948.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e362065 39322e30 322e3030 20303831




Windows cannot determine the associated site for this computer.(The RPC server is unavailable)Group Policy processing aborted.


A critical system process,C:\WINDOWS\system32\lsass.exe,failed with status code c0000005.The machine must now be restarted.

[Gecko]

clennonuk,

Are your running Internet Explorer 6 or 7?

[clennonuk]

Iam runnine ie 6 here is more from event viewer today

Error code 000000fc parameter1 b905cce0 parameter2 33398163 parameter3 b905cc38 parameter4 00000001
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 66303030
0020: 50202063 6d617261 72657465 39622073
0030: 63633530 202c3065 39333333 33363138
0040: 3962202c 63633530 202c3833 30303030
0050: 31303030

[Gecko]

clennonuk,

That second one helped a lot.
Did you install a DVD decoder that uses the Mpegport.sys driver around the time this started?

This gives you a couple of work a rounds.

[clennonuk]

not to sure what this means Mpegport.sys but i have recently installed a dvd re writer about 2 weeks before the problem started

[Gecko]

clennonuk,

To find out what program or driver is using the Mpegport.sys file download

Extract the three files into their own folder, click on procexp.exe.
Now click on Find and put Mpegport.sys in the text box and click Search
The results will tell you what program or driver is using the Mpegport.sys file.

If it's a program you can live without just uninstall it.


If it's the driver for your DVD burner then you will have to use MS's work around.

Turn off the DEP feature in Windows XP SP2
If you need the functionality of the incompatible driver, you can turn off the DEP feature. To do this, follow these steps:
1. Restart your computer.

2. During the restart process, press F8.

3. Use the arrow keys to select a Safe Mode option, and then press ENTER.

4. Click Start, click Run, type cmd, and then click OK.

5. At the command prompt, type the following, and then press ENTER:

bootcfg /raw “/noexecute=alwaysoff /fastdetect” /id 1

a. Click Start, click Run, type sysdm.cpl, and then click OK.

b. On the Advanced tab, under Startup and Recovery, click Settings.

c. In the Startup and Recovery dialog box, click Edit.

d. Change the /noexecute option to the following:

/noexecute=alwaysoff

e. On the File menu, click Save, and then click Exit.

f. Click OK two times.

6. Restart your computer.

[clennonuk]

i have done what you asked gecko with process explorer but there is nothing to find when i put Mpegport.sys in the find area
my pc has got alot worse now when i turn it on it wont boot and i get black screen that says some file are corrupt or missing press r to repair but that dont work i am stuck now and dont know what to do

[clennonuk]

My pc goes off every 5 to 10 mins here are some event viewer

error code 1000000a parameter1 00000500 parameter2 000000ff parameter3 00000000 parameter4 80531b92
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 30303030
0020: 50202061 6d617261 72657465 30302073
0030: 35303030 202c3030 30303030 66663030
0040: 3030202c 30303030 202c3030 33353038
0050: 32396231


error code 0000019 parameter1 00000020 patameter2 e14692a0 parameter3 e41692b8 parameter4 0c030201
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 31303030
0020: 50202039 6d617261 72657465 30302073
0030: 30303030 202c3032 36343165 30613239
0040: 3165202c 32393634 202c3862 33306330
0050: 31303230

error code 1000050 parameter1 d0900000 parameyter2 00000000 parameter3 80634f9f parameter4 00000000
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 35303030
0020: 50202030 6d617261 72657465 30642073
0030: 30303039 202c3030 30303030 30303030
0040: 3038202c 66343336 202c6639 30303030
0050: 30303030


these are the 3 most recent events it has allready shut it self down 9 times today according to the event viewer

[Gecko]

clennonuk,

Usually those last three errors would all relate to ram going bad.

However I did find with a hot fix download link.
It's worth trying anyway otherwise you should check your ram.

[clennonuk]

oh my god my wife is going to kill me i used f10 to do a system recovery it said it would put my pc back to when i got it from the shop but still keep my program files and pictures and musis

i have done this i still have the program i installed but no pictures they are of my 1 yr old son from birth and i have no back up

please tell me i can get them back this is more important to me that gatting my pc working again

help me
please

[Gecko]

[clennonuk]

man am i in the dog house or whet
i had no luck getting my pics back so i decided to forget about it and move on i am going to reinstall xp again before i do this i have a copy of webroot windows washer which has a option to bleach the entire hard drive do i need to do this before i start

[Gecko]