HIS Radeon 4850 Problem

[rohaninabout]

Hello.

I just got a new computer, and installed it from scratch - and I bought a HIS Radeon 4850.

When I power on my computer, there is no video output and the monitor is blank (light just stays orange), and there are 2 red constant lights on the back of the card. I think the GFX card may be faulty? Anyone have any ideas?

Thanks in advance.

[Axelation]

There are four LED's on the 4870/4850. I'm not sure what the order is per card but here are descriptions of each:

D1601 - Shows overheating

D1602 - Power connector #1 removed

D1603 - Power connector #2 removed

D1604 - GPU fail

You may want to check your power supply as well. You may not be getting enough power to your card. I have a 3850 and had to go up to a 750 watt from a 550watt.

[rohaninabout]

Thanks for that.

I dont think its the power supply, I just bought a brand new 750W one. Pretty much could power a city haha.

I'm not too sure what the lights are referring two.. but you mentioned 'power connector 2'. As far as I can see, theres only 1 PCI-E power connector on the card?

Any ideas?

[rohaninabout]

There are 2 outputs on the card.. I'm not sure if I'm supposed to just use one? (if so which one? :S), or if I'm supposed to use both for some reason.

Any ideas guys? thanks

[Axelation]

Well the light sequence thing applies to more than one card, but yours may not be one with dual PCI connectors. I wouldn't worry about it. But so far all I have read on that kind of issue points to power supply or dead card.

[rohaninabout]

Bugga. Thanks for the info though! =)

I'll take it back into the shop and see what they can make out of it.

[PcTestCard.com]

I wonder if your new PC comes with onboard VGA.

[rohaninabout]

Nope, no onboard video - just gfx card with 2 DVI slots.

Update: MY BAD! I reread the manual today, "don't forget to connect the 6 pin north power plug, otherwise your system will not boot!"

-facepalms-

All fixed now, but my HIS 4850 gfx card is running REALLY toasty, I touch it and I could literally fry an egg on it. Any ideas guys? I think its supposed to run quite hot and has a 'high heat resistance threshold'

Anyone else have the same card that runs rather warm?

Cheers

[Psymon]

You know, I was going to mention plugging in the extra power but thought 'naah, he won't have missed that'

In the reviews I've seen for the 48## range, most say that the card will run hot and loud.

I built a PC with one but forgot to check it's temp so I can't say for myself how I found it.

[rohaninabout]

Haha cheers Psymon. I'll let you guys get on with it Have a great day

[PcTestCard.com]

Putting a case fan on the side panel of the case just right next to the video card may help cool the video card.

This may let you have a longer lasting video card.

Hope this helps!
Bill

[rohaninabout]

Thanks Bill , I have it sussed now though

The stock fan speed was set at 20% or something stupid, so I cranked it up to 90% and its running at about 40C now.

[PcTestCard.com]

You are welcomed rohaninabout,

Cooler system temp will be good to other parts of your PC as well.

Glad to hear your PC ok now!
Cheers!
Bill